Oshi Casino Privacy Policy

At Oshi Casino, we are committed to protecting your privacy and ensuring the security of your personal information. We understand the importance of maintaining your trust, which is why we have developed this comprehensive privacy policy to explain how we collect, use, and safeguard your data when you visit our casino or use our services.

Information We Collect

We collect various types of information to provide you with the best possible gaming experience at Oshi Casino. When you register with us or use our services, we gather the following data:

• Personal identification information including your name, email address, date of birth, and contact details
• Financial information such as payment method details and transaction history for deposits and withdrawals
• Gaming activity data including your betting patterns, game preferences, and session duration
• Technical information about your device, browser type, IP address, and location data
• Communication records when you contact our customer support team
• Identity verification documents required for account security and regulatory compliance

How We Use Your Information

Our Oshi online casino uses your personal data for several essential purposes to deliver exceptional service. We process your information to verify your identity during the Oshi casino registration process and manage your gaming account effectively. Your data helps us process deposits and withdrawals securely, ensuring smooth financial transactions across all supported payment methods.

We also use your information to provide personalized gaming recommendations, manage our Oshi casino bonus codes and promotional offers, and communicate important updates about our services. When you participate in our welcome bonus program or use Oshi casino promo codes, we track this activity to ensure proper bonus allocation and compliance with terms.

Data Processing and Legal Basis

At Oshi Casino, we process your personal information based on legitimate legal grounds. Our primary legal basis includes contract performance when you create an account and agree to our terms of service. We also process data to comply with legal obligations, including anti-money laundering regulations and responsible gaming requirements.

For marketing communications about Oshi casino free spins, new game releases, and special promotions, we rely on your consent, which you can withdraw at any time. Our legitimate business interests also allow us to process certain data for fraud prevention, security monitoring, and service improvement purposes.

Data Sharing and Third Parties

We maintain strict control over your personal information and only share it with trusted partners when necessary. Our Oshi casino operations require collaboration with payment processors to handle your deposits and withdrawals securely. We also work with game providers to deliver our extensive library of slots and live dealer games.

Additionally, we may share your information with regulatory bodies as required by our E-gaming license issued by the Tobique Gaming Commission. We also cooperate with law enforcement agencies when legally obligated to do so. All third-party partners are bound by strict confidentiality agreements and data protection standards.

Data Security Measures

Security is paramount at our Oshi casino online platform. We implement industry-standard encryption protocols to protect your personal and financial information during transmission and storage. Our secure servers use advanced SSL technology to ensure your data remains confidential and protected from unauthorized access.

We regularly update our security systems and conduct thorough assessments to identify and address potential vulnerabilities. Our technical team monitors all systems continuously to detect any suspicious activity or potential security threats that could compromise your information.

International Data Transfers

Given our international operations serving players across multiple jurisdictions, we may transfer your data to countries outside your region. When processing data for players using our Oshi casino Australia services or other international markets, we ensure all transfers comply with applicable data protection laws.

We implement appropriate safeguards, including contractual protections and adequacy decisions, to ensure your data receives the same level of protection regardless of its location. Our data processing activities are governed by our Costa Rica headquarters while maintaining compliance with local privacy regulations.

Your Privacy Rights

You have several important rights regarding your personal data when using Oshi Casino services. You can request access to the personal information we hold about you, including details about how we process and use this data. You also have the right to request corrections to any inaccurate or incomplete information in your account.

• Right to access your personal data and understand how we process it
• Right to rectify inaccurate or incomplete information
• Right to request data deletion under certain circumstances
• Right to restrict processing of your personal information
• Right to data portability for certain types of information
• Right to withdraw consent for marketing communications
• Right to lodge complaints with relevant supervisory authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Account information and transaction records are typically maintained for the duration of your relationship with our Oshi casino and for a reasonable period afterward to comply with legal and regulatory requirements.

Gaming activity data, including information about Oshi casino bonus usage and withdrawal history, is retained according to our legal obligations and operational needs. When data is no longer required, we securely delete or anonymize it to protect your privacy.

Marketing Communications

With your consent, we may send you marketing communications about new games, special promotions, Oshi no deposit bonus offers, and other exciting opportunities at our casino. These communications help you stay informed about the latest developments and exclusive offers available to our players.

You can easily manage your communication preferences through your account settings or by contacting our support team. We respect your choices and will promptly update your preferences when you opt out of marketing communications while continuing to send essential account-related information.

Contact Information

If you have questions about this privacy policy or how we handle your personal information, our support team is available to assist you. You can reach us through our 24/7 live chat service or by sending an email to support@oshi.io for general inquiries or privacy-related questions.

For specific privacy concerns or to exercise your data protection rights, you can contact our data protection team directly. We are committed to addressing your concerns promptly and transparently while ensuring your privacy rights are fully respected.